Terms of Use

1. Who you are agreeing with

The Cardiac Crew Platform (the "Platform") is owned and operated by Cardiac Media, LLC, a Tennessee limited liability company ("Cardiac Media," "we," "us").

These Terms of Use ("Terms") apply to two groups:

• Organizations. The church, ministry, production company, or other entity that uses the Platform to manage its crew ("Organization").
• Users. Every individual who logs in, including staff, crew leaders, and crew members ("you").

By checking the box and creating an account, you agree to these Terms and to the Privacy Policy. If you do not agree, do not create an account.

No member, manager, employee, or contractor of Cardiac Media, LLC is a party to these Terms in an individual capacity.

2. The Platform is in evaluation

The Platform is currently provided free of charge, for evaluation, on an as is basis. That means all of the following, and it is important that you read it:

• There is no uptime commitment, no support commitment, and no warranty of any kind.
• Features may change, break, or disappear without notice.
• Data may be lost, corrupted, or reset.
• Calculations shown in the Platform may be wrong. Rates, totals, hours, invoice amounts, and cost allocations are computed from information users enter and are not verified by us.
• Do not use the Platform as your only record. The Organization must keep its existing scheduling, timekeeping, and pay records outside the Platform, and those records, not the Platform, are the authoritative ones.
• Either side may stop at any time, for any reason.

If we ever begin charging for the Platform, we will give the Organization at least 30 days notice by email first, and no one will be charged anything without separately agreeing to it.

3. Accounts

You must be 18 or older to create an account. Do not create an account for anyone under 18, and do not enter a minor's information into the Platform.

The Organization decides who gets an account and what role each account has. Roles control what you can see, including whether you can see other people's pay information. The Organization is responsible for assigning roles correctly and for removing access promptly when someone leaves or changes roles.

Keep your password confidential. Do not share your login. Tell us at icardiacmedia@gmail.com right away if you think someone else has accessed your account. The Organization is responsible for everything done under its accounts.

Give accurate information, including your name, contact details, availability, and the hours you actually worked.

4. What you may not do

Do not:

• use the Platform for anything unlawful, harassing, or infringing
• try to access data belonging to another Organization, or to a person whose information your role does not entitle you to see
• probe, scan, or try to get around security controls, login, or permissions
• upload malware
• copy, scrape, reverse engineer, or build a competing product from the Platform
• give anyone outside your Organization access to the Platform
• submit false hours, rates, receipts, or invoices

We may suspend or remove any account immediately, without notice, if we believe this section has been violated or that there is a security or fraud risk.

5. Whose data this is

The Organization owns its data. Everything entered into the Platform by an Organization and its users, including events, crew records, availability, work days, rates, hours, invoices, uploaded files, and budget codes, belongs to the Organization ("Organization Data").

We only hold it for them. We store and process Organization Data solely to operate the Platform for that Organization, and under that Organization's direction. We do not sell it, do not share it for anyone's marketing, and do not use it to train any artificial intelligence or machine learning model.

The Organization is responsible for the people in it. The Organization, not Cardiac Media, decides what personal information about its crew and staff goes into the Platform. The Organization is responsible for giving its people any required notice and obtaining any required consent before entering their information, and for making sure the information it enters is accurate and lawful to collect.

If you are a crew member, the Organization that invited you controls your information in the Platform. Requests to correct or remove your information should go to that Organization first. You may also write to us at icardiacmedia@gmail.com and we will pass the request along and act on the Organization's instruction.

6. Do not upload these things

The Platform is not designed for sensitive personal data. Do not enter or upload any of the following:

• Social Security numbers or any government identification number
• bank account or routing numbers
• credit or debit card numbers
• health, medical, or disability information
• background check results
• biometric information

If this information is entered anyway, it is entered against these Terms, and the Organization and the person who entered it are responsible for the consequences. We may delete it without notice.

7. Money, pay, and taxes

Read this section carefully. It describes what the Platform does not do.

1. We do not pay anyone. The Platform does not process payments, hold funds, or send money. All actual payment happens through the Organization's own payroll, accounting, or banking systems.
2. We are not a payroll provider or an employer of record. We do not calculate, withhold, file, or remit any tax, do not issue Forms W2 or 1099, and do not provide workers compensation coverage.
3. We are not your employer. If you are a crew member, your relationship is with the Organization. Nothing in the Platform creates any employment, contractor, or agency relationship between you and Cardiac Media, LLC, and Cardiac Media owes you no wages, fees, or benefits of any kind.
4. Classification is the Organization's call. Whether someone is an employee or a contractor, and how that person must be paid, is decided by the Organization. Labels in the Platform such as "payroll" or "invoiced" are conveniences, not legal classifications and not our advice.
5. Wage and hour compliance belongs to the Organization, including minimum wage, overtime, pay frequency, pay statements, recordkeeping, and any rules about workers under 18. The Platform does not calculate overtime premiums and does not check whether any amount complies with any law.
6. Verify every amount before acting on it. Amounts displayed in the Platform may be incorrect. The Organization must independently review and verify every amount before paying it, billing it, or filing anything based on it.
7. Nothing here is legal, tax, accounting, or HR advice.

8. Security, and what we do not promise

We take reasonable steps for a platform of this size: encryption in transit, encrypted storage, private file storage reachable only through short lived links, permissions enforced on the server rather than only in the interface, and restricted administrative access.

We do not hold SOC 2, ISO 27001, or any other security certification, and we do not claim to. We do not guarantee that the Platform is secure, available, or error free.

Backups. During the evaluation period we do not guarantee backups. Keep your own copies of anything you cannot afford to lose.

Third party services. The Platform runs on services we do not control, currently including Vercel, Supabase, and Resend. We are not responsible for their outages or failures.

Incidents. If we learn of a security incident affecting Organization Data, we will notify the Organization without undue delay and share what we know.

9. Ending your account

You. Stop using the Platform at any time, or ask your Organization administrator to remove your account.

Your Organization. May stop using the Platform at any time by writing to icardiacmedia@gmail.com. We will give the Organization a reasonable opportunity to retrieve its data and will delete Organization Data within 60 days of a written request, except for copies in routine backups and copies we must keep by law.

Us. We may suspend or end access at any time during the evaluation period, for any reason. If we shut the Platform down entirely, we will give at least 30 days notice where practical.

Sections 5, 6, 7, 10, 11, 12, and 13 survive the end of your account.

10. Our intellectual property

Cardiac Media, LLC owns the Platform and everything in it: the software, source code, database design, interface, documentation, and the names and logos used with it. You get a limited, revocable permission to use the Platform while your account is active, and nothing more.

Anything we build, fix, configure, or add is owned by Cardiac Media, LLC, whether or not an Organization or a user requested it, described it, or contributed ideas toward it. Nothing built in response to a request becomes a work made for hire for anyone else or creates any shared ownership.

No employment, volunteer, ministry, or other relationship between any Organization and any individual associated with Cardiac Media, LLC gives that Organization any right or interest in the Platform.

If you send us suggestions, we may use them freely and owe you nothing for them.

11. Disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARDIAC MEDIA, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, OR THAT ANY CALCULATION, TOTAL, OR REPORT IT PRODUCES IS ACCURATE OR COMPLETE.

12. Limit on what we owe

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

CARDIAC MEDIA, LLC IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.OUR TOTAL LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM IS LIMITED TO ONE HUNDRED U.S. DOLLARS ($100.00). THE PLATFORM IS PROVIDED FREE OF CHARGE AND THIS LIMIT REFLECTS THAT.WE ARE NOT LIABLE FOR WAGES, TAXES, PENALTIES, INTEREST, OR BENEFITS ARISING FROM AMOUNTS PAID, UNDERPAID, OVERPAID, MISCLASSIFIED, OR MISALLOCATED BY AN ORGANIZATION, WHETHER OR NOT THE PLATFORM DISPLAYED OR CALCULATED THOSE AMOUNTS.

No claims against individuals. Every obligation here is an obligation of Cardiac Media, LLC alone. You agree to look solely to the assets of Cardiac Media, LLC, and you waive any claim against any member, manager, employee, or contractor of Cardiac Media, LLC personally, to the maximum extent permitted by law.

These limits do not apply to fraud, willful misconduct, or gross negligence.

13. Organization responsibility

Each Organization will defend, indemnify, and hold Cardiac Media, LLC harmless from any third party claim, and any resulting loss, penalty, or reasonable attorney fee, arising from:

• Organization Data, including any claim that information about a person was collected, entered, stored, or used without required notice or consent
• information entered in violation of Section 6
• use of the Platform in violation of these Terms or of law
• any employment, wage and hour, tax, classification, benefits, or compensation claim brought by or on behalf of anyone the Organization schedules or pays

14. Changes

We may update these Terms. If a change is material we will post the updated Terms with a new effective date and notify Organization administrators by email. Continuing to use the Platform after the effective date means you accept the change.

15. General

Tennessee law governs these Terms, without regard to conflict of laws rules. Any dispute will be brought exclusively in the state or federal courts located in Bradley County, Tennessee, and each party consents to venue there.

Before filing anything, the parties will try in good faith to resolve the dispute directly for at least 30 days.

These Terms and the Privacy Policy are the entire agreement about the Platform, unless Cardiac Media, LLC and an Organization sign a written agreement, which would control. If any part is unenforceable, the rest still applies. Not enforcing something once does not waive it.

Notices to you go to the email on your account. Notices to us go to icardiacmedia@gmail.com and Cardiac Media, LLC, 110 Deer Trail NW, Cleveland, TN 37312.

The parties are independent. Nothing here creates a partnership, joint venture, agency, or employment relationship.

Contact

Cardiac Media, LLC
110 Deer Trail NW, Cleveland, TN 37312
Support: icardiacmedia@gmail.com
Legal and privacy: icardiacmedia@gmail.com